Return Policy

Non-committal?

 

Store return policy

  • If you’ve changed your mind and are not entirely satisfied with your purchase, simply return the unused item within 14 days for an exchange or refund. An original receipt and the item’s original packaging are required for all returns and exchanges. Refunds will be issued in the same method of payment as the original payment (e.g., credit card purchases will be credited to the original credit card account). For security reasons we are unable to refund Interac transactions. Please note that we do not accept returns on used bedding (i.e., all bed linens, duvets, pillows and pillow-tops), any mattress or stuffed/ upholstered product without a law label, cut fabrics, custom orders, any product that has been modified/altered/washed, AS-IS products and Area gift cards. At any time, Area reserves the right to refuse a return or exchange. All items honoured for refund will be subject to a 30% restocking fee.  Government photo ID may be required. DISCOUNTED ITEMS AND FLOOR MODELS ARE FINAL SALE.

 

Home Shopping return policy

    • If you are not entirely satisfied with your purchase, please contact us within 14 days of delivery date to arrange exchange or refund of your unused item(s). The item’s receipt and original packaging are required for all exchanges or refunds. You may return items in person, for an exchange or refund within 14 days of reception. Please be sure to have the original sales receipt and packaging at the time of your visit. Area will not assume transport charges for any items returned, unless specifically agreed upon beforehand for products purchased through Home Shopping. Please note that we do not accept returns on used bedding (i.e., all bed linens, duvets, pillows and pillow-tops), any mattress or stuffed/ upholstered product without a law label, cut fabrics, custom orders, any product that has been modified/altered/washed, AS-IS products and Area gift cards. At any time, Area reserves the right to refuse a return or exchange. All items honoured for refund will be subject to a 30% restocking fee. Government photo ID may be required. DISCOUNTED ITEMS AND FLOOR MODELS ARE FINAL SALE.
  • If you wish to cancel an order that has already been shipped to you, please note that return shipping fees will apply.